Privacy Policy
Privacy Policy
PRIVACY POLICY
Effective Date: March 7, 2026
Last Updated: March 7, 2026
RoofRestor Cincy (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, advertisements, landing pages, contact forms, and other online services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
We may collect the following categories of information:
Information You Provide Directly
When you fill out a form, request a quote, call us, message us, or otherwise contact us, we may collect:
- Name
- Phone number
- Email address
- Property address
- City or ZIP code
- Details about your roof, property, or service request
- Any other information you choose to provide
Information Collected Automatically
When you visit our website or interact with our ads, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referring website
- Ad interaction data
- Cookie IDs and similar tracking identifiers
2. How We Use Your Information
We may use your information to:
- Respond to quote requests and service inquiries
- Contact you about roofing or roof restoration services
- Schedule inspections, estimates, or follow-up communications
- Provide customer support
- Improve our website, landing pages, and advertising performance
- Measure ad effectiveness and optimize campaigns
- Create audience lists for advertising and remarketing
- Detect fraud, abuse, or security issues
- Comply with legal obligations
3. Advertising, Analytics, and Tracking Technologies
We may use cookies, pixels, tags, and similar technologies from third parties such as:
- Google Ads
- Google Analytics
- Meta/Facebook
- Call tracking and form tracking platforms
- Other analytics and advertising vendors
These tools may collect information about your interactions with our website and ads in order to:
- Measure traffic and conversions
- Understand user behavior
- Improve campaign performance
- Show ads to people who have previously visited our website
- Build advertising audiences and lookalike audiences
Google Advertising Disclosure
We may use Google Ads features including remarketing, conversion tracking, and audience targeting. Third-party vendors, including Google, may use cookies and/or device identifiers to serve ads based on your prior visits to our website. You can learn more about how Google uses information in advertising through Google’s policies and can manage ad personalization settings through Google.
Meta / Facebook / Instagram Advertising Disclosure
We may use Meta Business Tools, including the Meta Pixel, Conversions API, and lead generation ads, to measure ad performance, collect leads, and improve our advertising. If you submit information through a Facebook or Instagram lead form, that information may be provided to us by Meta in accordance with their terms.
4. How We Share Information
We do not sell your personal information for cash. We may share your information with trusted service providers that help us operate our business, including:
- Advertising platforms
- Analytics providers
- CRM and lead management systems
- Call tracking providers
- Website hosting providers
- Email or SMS communication platforms
- Contractors or partners supporting our marketing and customer service operations
We may also disclose information:
- To comply with applicable law, regulation, legal process, or government request
- To enforce our terms or protect our rights
- In connection with a business transfer, merger, sale, or asset transaction
5. Lead Forms, Calls, and Communications
If you submit your information through our website, a landing page, or an advertisement, you consent to being contacted by RoofRestor Cincy regarding your inquiry, quote request, or related services, including by phone, email, and text message, where permitted by law.
If call tracking or call recording is used, we may monitor or record calls for quality assurance, training, and service improvement purposes, where permitted by applicable law.
6. Cookies and Your Choices
We may use cookies and similar technologies to remember preferences, analyze site traffic, and support advertising.
You may be able to control cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
For advertising-related controls, you can also use browser settings and platform tools to manage interest-based advertising preferences.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to your request
- Provide services
- Maintain business records
- Comply with legal, tax, accounting, or reporting obligations
- Resolve disputes and enforce agreements
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Third-Party Websites and Platforms
Our website, ads, or communications may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.
11. Your Rights and Requests
Depending on where you live, you may have certain privacy rights regarding your personal information. You may contact us to:
- Request access to the personal information you provided
- Request correction of inaccurate information
- Request deletion of your information, where applicable
- Ask questions about our privacy practices
To make a privacy-related request, contact us using the information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website or services after changes are posted means the updated policy will apply going forward.
13. Contact Us
RoofRestor Cincy
11365 Deerfield Road, Suite B
Cincinnati, OH 45242
Phone: (513) 440-4103
Email: dave@roofrestorcincy.com
Website: https://roofrestorcincy.com/